Your Best Career Experience   Horizons is looking for persuaders and influencers to drive sales of our unique, innovative, and growth orientated product lines! If you have a natural ability to cultivate relationships, grow networks, and nurture leads we’d love for you to join us in an Inside Sales position.    Your Best Career Experience Responsibilities   Inside Sales plays a foundational role of the company’s success which is why we’re looking for people who can support our sales initiatives with energy and proficiency. You’ll be responsible for representing Horizons’ products and services to designers within an assigned account base with the objective to generate meaningful and substantial sales growth.     Working in Inside Sales, you’ll become a product and install specialist, setting you on a path for professional growth and careeradvancement with Horizons!     Here’s a bit more of what you can expect your time to look like:     - Account Maintenance and Sales:Along with seeking out new opportunities to gain market share, you’ll also develop long-term designer relationships and present solutions through the Horizons line of products andservices to generate incremental sales volume. While designer contact is made primarily through telephone interaction, you’ll also facilitate in-person meetings quarterly at both workroom location and designer offices.     - Account Administration: You’ll maintain dealer programs for discounts, sample, and display costs with all sales contacts, consistently gather and report information relating to competitor activity, enter call detail in sales reporting program each day, and communicate designer status updates.    - Training Support and Administration: Not only will you solicit training needs but you’ll also provide sales training as an on-going element of the vendor-dealer relationship.    - Marketing and Roadshow support: You will participate in our field based marketing and promotional events, including client visits, Roadshows, Seminars and Trade Events.  You will be expected to participate in the planning and setting up of the events as well as present to a large audience the marketing and promotion of our products   About the Best Experience Company  With roots stretching back to 1891, Horizons has experienced unprecedented growth via the marketing and production of unique and innovative window fashions not available from any other company. Horizons is proud of a long, rich heritage of creating supreme quality, locally crafted products in Waukegan, Illinois. In 2013 Horizons was acquired by Springs Window Fashions.  Springs has been part of the window treatments industry since 1939 and is headquartered in Middleton, Wisconsin.  Our tagline is “The Best Experience Company.” More than just a set of words, it represents the essence of who we are at Springs. We want you to join our team of passionate self-starters who believe the world is full of Best Experience opportunities.    If you’re excited about the thought of a Best Experience career with a team focused on creating Best Experiences for all, we want to hear from you!    How We Work to Deliver a Best Experience: Our Behavioral Competencies   - EnsureAccountability – Holding self and others accountable to meet commitments   - Drive Engagement – Creating a climate where people are motivated to do their best to help the organization achieve its objectives   - Instill Trust – Gaining the confidence and trust of others through honesty, integrity, and authenticity   - Drive Results – Consistently achieving results, even under tough circumstances   - Consumer/Customer Focus – Building strong customer relationships and delivering on customer-centric solutions   - Critical Thinking – Making sense of complex, high quantity, and sometimes contradictory information to effectively solve problems   - Being Resilient – Rebounding from setbacks and adversity when facing difficult situations   - Optimize Work Processes – Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement      

Company Overview   Springs Window Fashions is a leader in the custom window treatment industry since 1939. Headquartered in Middleton WI, we have over 8,000 associates and 18 locations worldwide.  Our custom window treatments are available under the Bali, Graber, Sunsetter and Mecho brands in nearly every major retailer, in thousands of designer showrooms and showcased in large commercial buildings.    Our company has invested heavily building capabilities the last three years to become a leader in product innovation.  As North America’s premier window covering company, we’re committed to creating a “Best Experience” for our consumers, channel partners and associates.   We are bringing new innovations to the market at an accelerating pace and have a lot to offer consumers who want to improve their home décor.     Position Overview: Supervise daily operation of department(s) processes and people to insure quality, safety, service, and production goals are achieved and maintained. - Monitor and manage department/area daily workload. - May meet with Production Services and Inventory Control to plan department/area workload. - Ensure quality, safety and service within department/area. - May represent department/area on cross-functional teams. - Participate on other cross-functional teams or work on special projects. - Manage department/area Quality. - Develop and maintain area work instructions - Maintain departmental training matrix - Manage department/area material yield. - Implement Lean and cost control initiatives. - Provide technical expertise in department/area Manage associate lifecycle. - Hire and train associates. - Perform needs assessment for staffing. - May update job description. - Complete headcount requisition. - Interview and select appropriate candidates. - Schedule/manage new hire training - Ensure associate performance. - Complete associate assessment. - Complete one-on-one review with each associate. - Make recommendations on associate pay increases. - Train new associates on assessment. - Coordinate assessment translation/interpretation - Complete mid-year check-ins with associates. - Coaches and mentors associates. - Monitor errors relating to production, quality, OTD, Efficiency, etc., on associates. - Prepare documentation for all verbal and written warnings, up to final warning.   Manage associate time and attendance. - Input missed punches, vacation time, attendance bonus, leave of absence, holiday, and other non-worked hours. - Check and approve overtime. Maintain clean and safe work environment using 6’s standards - Ensure associates follow established procedures to maintain work environment in a neat and orderly condition. - Ensure associates perform minor maintenance on equipment and tools. - Ensure associates follow safety policies and procedures. Ensure associates attend regularly-scheduled safety meetings. - Lead daily huddles and other meetings to ensure smooth flow of communication. Behavioral Competencies - Ensures Accountability– Holding self and others accountable to meet commitments - Drive Engagement– Creating a climate where people are motivated to do their best to help the organization achieve its objectives - Instill Trust– Gaining the confidence and trust of others through honesty, integrity, and authenticity - Drive Results– Consistently achieving results, even under tough circumstances - Consumer/Customer Focus– Building strong customer relationships and delivering on customer-centric solutions - Critical Thinking– Making Sense of complex, high quantity, and sometimes contradictory information to effectively solve problems - Being Resilient– Rebounding from setbacks and adversity when facing difficult situations - Optimize Work Processes– Knowing the most effective and efficient processes to get things done, with a focus on continuous improvement

About Horizons Window Fashions With roots stretching back to 1891, Horizons has experienced unprecedented growth marketing and producing unique and innovative window fashions not available from any other company. We’re proud of our long, rich heritage of creating supreme quality, locally handcrafted products in Waukegan, Illinois.   Salary $16.00+/hour with opportunities for continued growth/advancement.   Flexible Work Schedules   Benefits offered - - Paid Time Off - 10 Paid Company Holidays - Tuition Reimbursement - 401K & Company Matching - Quarterly Bonus/Gainsharing Opportunities - Career Path Advancement Opportunities - Employee Product Discounts - Employee Assistance Programs - Health Insurance - Vision Insurance - Dental Insurance - Life Insurance - Disability Insurance - Health & Flexible Spending Accounts   Job Summary: -  Responsible for efficiently providing excellent customer service to our customers. -  Answer and effectively respond to customer phone calls. -  Resolve various customer problems and respond to questions including, but not limited to, order status, product specifications, return and repair policies, authorizing credit, etc. -  Perform other duties as assigned by supervisor, including, but not limited to, maintaining logs, reviewing reports, updating resource materials, special project work, etc. -  Accurate and timely entry of orders into the order management system for manufacturing and distribution. Paid comprehensive training provided on: -   Product -   Systems -   Accounts